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The ServoBox Data
Center is geographically located near an Internet
Exchange Point to minimize traffic hops and optimize
performance.
Our Data Center features a Power Management System
which includes 2.5 megawatts premise power, a customer
dedicated power backed up by an Uninterruptible
Power Supply (UPS), a 235,000 watt diesel generator,
customer dedicated circuit breaker protection and
scalable customer power. We also have fire zones
above the ceiling and below the floor, specialized
heat/smoke sensors and automatic fire department
notification.
Our Mainframe Style Construction includes HVAC,
separate cooling zones, and seismically braced
racks. Our server hosting facility also uses scalable
areas; cabinets, full open racks, shared open racks,
and are secured by motion sensors, key-card access,
video camera surveillance, a security breach alarm,
and 24/7 police monitoring. |
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Our Network Operations
Center is a high security facility, and no customer
is permitted to enter this area. Certified technicians
are monitoring the equipment 24 hours a day.
ServoBox is currently hosting a large number
of customers whose skills range anywhere from
novice-level
to experts. These range from personal websites
to big corporations.
When the call center cannot resolve a customer's
issue, the dedicated Customer Care Team steps in
to facilitate the resolution of any problem, whether
billing, technical or administration. At no point
does a ServoBox customer feel alone; they know
that we are standing by waiting for their call. |
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